Tenant Portal

COVID-19 Assistance

We know that times have been scary and hard for our residents here at Cosmopolitan Houses.

As a community we know that our strength comes from us all looking out for one another and we have been trying our best to provide the same service you are used to from our hardworking staff. Please know that while our office is closed we are still working. Please call 718-729-7575 or email [email protected] for any repair requests or questions. In addition to this we wanted to provide some links to resources for our residents who may be struggling or are simply looking for more information

General Information

To avoid having to come to the office to drop off a check, you can submit rent payments online using ClickPay. Follow the link below and click Register to get started

Pay Online

Stay informed with Governor Cuomo’s latest updates here. Please make sure you follow these guidelines as closely as possible

New York State Updates

We have outlined some specific resources on this page but if you do not see something that corresponds with you check this comprehensive list of resources. It includes monetary help, food, both physical and mental health resources, resources for families and children and much more.

Covid-19 Resource Compilation

Rent Relief Program

We would like to make you aware of the COVID Rent Relief Program being offered by New York State. This is a new program that will provide rent relief money to New York State residents provided they have been affected by the Covid-19 pandemic and meet the income levels.

Follow this link to see if you qualify https://hcr.ny.gov/RRP

We’ve added a sample calculation to help you understand the program
Please review the materials provided for more detailed information

  1. Your household income must be below 80% of the area’s median income. In Queens County, the area median family income is $ $72,800. If you are a family of two, and your household income is below $58,240, your household would meet this criteria.
  2. Before March 1, 2020 and at the time of application, your household must pay more than 30% of your gross monthly income for rent. For example if your monthly household income is $4,853.33. Thirty percent of your monthly household income would be $1,455.99, but you pay $1,500 a month in rent. Your household would meet this criteria.

PLEASE CONTACT DHCR IF YOU HAVE ANY OTHER QUESTIONS! Call the Office of Rent Administration at 1-833-499-0343

You can send questions about qualifications to [email protected]

Financial Relief Resources

We are aware that many folks have lost their jobs during this crisis. You should be aware that you can file for unemployment benefits online. It should only take about an hour. Follow the instructions in the link below to file.

Unemployment Assistance

You may have also qualified to receive a stimulus check of up to $1,200. You may have already received it but if not you can check on your status here:

Stimulus Status Updates

If you own a small business you may qualify for assistance, you can find a list of different resources and programs that may assist you here:

Business Outreach

In addition to these programs there are over 30 programs that are helping New Yorkers during this crisis, REGARDLESS of immigration status or if you currently have a job. Follow this link to see if you qualify for any of them:

Crisis Programs

Food Resources

If you are struggling with providing food for yourself or your family you should know that NYC schools are giving out free meals to any New Yorker who needs one. Meals Hubs will operate for children and families from 7:30 am to 11:30 am, and for adults from 11:30 am to 1:30 pm. NO ONE WILL BE TURNED AWAY. Find a location offering meals here:

Free Meals

You can sign up for the SNAP food stamp program online quickly and easily.

SNAP Program Info

In addition to this there are food pantries and community kitchens throughout the city that will provide groceries and cooked meals to those in need. You can check locations and eligibility here:

Emergency Food Assistance

Undocumented Immigrant Resources

Some programs that might be available for US residents may be unavailable for our undocumented neighbors. This website will provide you with resources that you or your family may be able to access regardless of immigration status:

Immigrant Information Guide

Here is another compilation of resources that may help your family if you are undocumented including direct financial aid if you are eligible:

Undocumented Family Resources List

Children’s Resources

We know it can be hard for both children and their parents to be stuck inside for long periods of the day. Here is a link of free resources and activities that you will be able to access online including free videos, online games, art projects and things you can do offline as well:

Free Activities List

Stay Informed

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